Privacy Policy

Who We Are

Justine Q Designs LLC ("we," "us," or "our") operates the website justineqdesigns.com (the "Site"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site or interact with our services.

If you have questions at any point, reach out to us at info@justineqdesigns.com.
 

What Information We Collect

Information You Provide Directly

When you sign up for our email list, download our free resources (like The 5 Gap Read PDF), book a service, or contact us, we collect:

• Your email address

• Your name (when provided via forms or bookings)

• Business name and website (when provided via service intake)

• Any additional information you choose to share (message content, project details, brand goals)
   

Information Collected When You Book a Service

When you book one of our services (The Sigil, Full Brand Reading, The Mark, The Starter, The Threshold, The Identity, The Presence, The Signature, or future offers), we may also collect:

• Business background and brand information you provide via intake forms

• Payment information (processed securely through our payment processor)

• Communications between you and Justine Q Designs LLC
   

Information We Collect Automatically

When you visit our Site, we automatically collect certain information through cookies and tracking technologies, including:

• Your device type, browser, and operating system

• Your IP address and general location (country/region)

• Pages you visit, time spent on the Site, and referral sources

• Interactions with our content (clicks, scroll depth, form submissions)
   

How We Collect It

We use the following tools and technologies to collect information:

• Wix Analytics — to understand how visitors use our Site and improve user experience

• Meta Pixel (Facebook/Instagram) — to measure ad effectiveness and show relevant content on Meta platforms

• TikTok Pixel — to measure ad effectiveness and show relevant content on TikTok

• Cookies and similar technologies — small data files stored on your device that help us remember your preferences and analyze Site performance
   

How We Use Your Information

We use your information to:

• Send you emails, updates, and content you've opted in to receive

• Deliver free resources you've requested (like The 5 Gap Read PDF)

• Process and deliver services you've purchased

• Respond to your inquiries and provide customer support

• Improve our Site, content, and services

• Analyze traffic patterns and marketing performance

• Show you relevant ads on Meta and TikTok platforms

• Comply with legal obligations

We will never sell your personal information to third parties.
 

Legal Basis for Processing (GDPR)

If you are located in the European Union or United Kingdom, we process your personal data based on the following legal grounds:

• Consent — when you subscribe to our email list, download resources, or accept cookies

• Legitimate interest — when we analyze Site performance or protect our business

• Contract — when we deliver services or products you've purchased

• Legal obligation — when required by applicable law

You can withdraw your consent at any time.
 

Sharing Your Information

We share your information only with trusted third parties who help us operate our business, including:

• Wix — our website hosting and email marketing platform

• Meta and TikTok — for advertising analytics

• Payment processors — to handle transactions securely

• Google Workspace — for email correspondence

• Legal or regulatory authorities — if required by law

All third parties are required to protect your information and use it only for the purposes we specify.
 

Your Privacy Rights

Depending on where you live, you may have the following rights:

• Access — request a copy of the personal data we hold about you

• Correction — request that we correct inaccurate information

• Deletion — request that we delete your personal data

• Opt-out — unsubscribe from our emails at any time via the link in every email

• Object or restrict — object to or restrict how we process your data

• Data portability — request your data in a portable format

• Withdraw consent — withdraw consent for data processing at any time

For EU/UK residents (GDPR): You have the right to lodge a complaint with your local data protection authority.

For California residents (CCPA): You have the right to know what personal information we collect, request deletion, and opt out of the sale of personal information (we do not sell your data).

To exercise any of these rights, email us at info@justineqdesigns.com. We'll respond within 30 days.
 

Cookies

Our Site uses cookies to enhance your experience and analyze performance. You can control cookies through your browser settings or by using our cookie consent tool when you first visit the Site.

For more details on how we use cookies, see our Cookie Policy.
 

Data Retention

We keep your personal information only as long as necessary to:

• Provide the services you've requested

• Comply with legal obligations

• Resolve disputes and enforce our agreements

If you unsubscribe from our email list, we'll remove you from active mailing lists within 30 days.

Client project files and communications are retained for up to 3 years after the completion of a service engagement, unless you request earlier deletion.
 

International Data Transfers

We are based in the United States. If you are visiting from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the U.S., where privacy laws may differ from those in your country. We take reasonable steps to ensure your data is protected in accordance with this Privacy Policy.
 

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
 

Children's Privacy

Our Site is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
 

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll update the "Last Updated" date at the top of this page. If we make significant changes, we'll notify you via email or a prominent notice on our Site.
 

Contact Us

Questions, requests, or concerns about this Privacy Policy? Reach out anytime:

Justine Q Designs LLC
1 Lisa Robyn Circle apt 203
Lakewood, NJ 08701
Email: info@justineqdesigns.com
Website: justineqdesigns.com